If your grips are missing or a broken bolt is stopping you from using your beloved Universal brand fitness equipment, you’re in luck. There are plenty of online and brick and mortar stores to help you find those missing parts. For instance, Barhorst Manufacturing, Inc. offers many of the parts including the instruction plates, cables, nuts seats and foam rollers from Universal Health Equipment. You can contact their company in Versailles, Ohio either online using the imbedded link above or call them at 1 (937) 526-9544. They also have a limited supply of new Universal Fitness Equipment.
The company didn’t always carry these parts. In fact, they recently purchased the parts inventory from Universal Equipment and selling them from their website. They acknowledge that their only goal is to sell the inventory of parts they purchased and have no affiliation with Universal Equipment but will attempt to locate any part that you need and they don’t have. If you prefer snail mail to email or a phone call, simply write them at BMI Karts & Supply, 769 East Main St., Versailles, OH 45380.
If you simply need a manual for your equipment, you’ll find easy access online at Old School Fitness. You’ll find downloadable manuals for many of the machines. These include the parts necessary so you’ll be able to give a part number if you’re on a journey to find that little swirly part that broke a year ago but hated to call anywhere without knowing its name or number.
In 2006, Nautilus bought Universal and added them to their branded products. You can find some of the new Universal Equipment on their website or write to them at: Nautilus, Inc., Global Headquarters, 16400 SE Nautilus Drive, Vancouver, WA 98683. You can also call 1-800-628-8458
Continental Fitness Inc. also is willing to help you find parts for your Universal Fitness Equipment. They have maintenance crews and parts for not only Universal products but also Atlantis, Bodyguard, Concept II, Cybex/Trotter, Global, Hammer Strength, Life Fitness, Monark, Nautilus, Paramount, PowerTec, Precor, Quinton, Schwinn, StairMaster, Star Trac, Tectrix, Tuff-Stuff, Tunturi, Woodway and York. You can visit their website , email them at kmcdoom@continentalfitness.com or stop in to see them at their brick and mortar home in Pickering, Ontario. It’s located at 1734 Orangebrook Court, Unit 5, Monday through Friday from 9:00 a.m. to 5:00 p.m.
If you simply need a weight stack pin for your Universal Fitness equipment, then click to the Atlantis Fitness site (hyperlink to http://www.exercise-equipment-parts.com/universal-brand-weight-stack-selector-pin.html ) They offer many different types of equipment and parts and for a $9.88, you’ll find the weight stack pin perfect for your machine. There are no other substitutes for this part. You can email them at info@rehabequipment.com, phone them between 9:00 a.m. and 7:00 p.m. central time at (800) 500-9302 or use snail mail and address it to Atlantis Engineering 14232 Marsh Lane, Suite 408, Addison, Texas 75001.
If these places don’t have what you need, you can improvise. For instance, take your key pins into a metal fabrication shop and ask your friendly shop owner to make you a new one. You can make them yourself if you have a torch, vise and the right size of steel stock. You can probably find that at a farm supply store or hardware.
If you’re looking for a place that does repairs and live in the Puget Sound area, try On Sight Fitness Llc. They repair most any type of fitness equipment and will respond to your requests within 48 to 72 hours. The standard service charge starts at $119 but if you have a contract with them, they discount the price by 20 percent. Normally they go to the areas between South Everett to Tacoma and travel to Seattle, Eastside, Bellevue and east to North Bend. There’s an additional trip charge. You can contact the service by calling (206) 498-4698, emailing them at onsitefitness@hotmail.com or Gary – gary@osfrepair.com or writing them at On Sight Fitness, Llc., P.O. Box 16569, Seattle, WA 98116
Treadmill Parts Zone is another place you might find parts for your elliptical exercise machine. While they don’t advertise Universal Fitness equipment parts, they often have parts. You can email the company at info@treadmillpartszone.com. They do have a list of service providers in every state. While they don’t endorse the companies, it does supply you with another place to look for repairs to your Universal Fitness exercise equipment. You’ll find the page here Just put in your state and there will be a number of service centers listed.
Another company carrying Universal Fitness parts is Fitness-Equipment They carry cables, pulleys, hooks and loops for the machines. Besides ordering directly from their website, they also have a toll free number to call, (800) 235-8341. If you wish to email them, go to here and submit your message and your email so they can respond back to you.
Sometimes, no matter what you do, you’ll find that none of the online retail merchants or even service personnel can help you. When you hit a brick wall, you can do what owners of collectible cars do, buy another used piece of equipment or find one free on Craigslist. You don’t care the condition of the equipment. After all, you’re simply looking for it as a method of supplying broken or used parts.
Often people are willing to give away the equipment because they’re tired of using it for a coat rack and want the space for something new. If you don’t locate what you’re looking for in the ads, place a wanted ad and wait for responses. You might have to wait a little while, so even if your Universal Fitness Machine isn’t broken, consider looking for another machine to breakdown for spare parts.
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